Tricky conversations: discharging clients PPA

Welcome to the tricky conversations around discharging clients module. For the most part, initial conversations around discharge are handled by the practitioners at the practice. This will generally occur in a session or over the phone. This module helps private practice admin help manage calls and queries from clients who have been discharged or are in the process of being discharged. Helping and supporting practitioners to assist their clients through the discharge process is a very helpful role private practice admin team staff can take.

In this module, you will find a video lecture and downloadable worksheet.

Scroll to Top