Tricky conversations: explaining conflict of interest PPA

Welcome to the conflict of interest module. You will find a video lecture explaining common conflict of interest situations that private practice practitioners need to manage. Usually, the practitioner will identify the conflict but it is very helpful if the admin team picks up a potential conflict of interest over the phone and can redirect the booking to a different practitioner. As private practice admin, you will need to have a basic understanding of these conflicts when you speak with clients about the conflict a

The video lecture and downloadable script help you learn about the common conflicts of interest you will undoubtedly have to manage. The Australian Psychological Society’s Code of ethics is also to help you learn more about conflict of interest. Page 28 covers conflict of interest.

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